PR Lessons From A Tennis Star
Apr 15, 2016Posted by james

The sports world was shocked and saddened when popular tennis star Maria Sharapova announced that she had been suspended following a positive drug test. The public fallout easily could have vilified her as a drug cheat similar to Lance Armstrong, Alex Rodriguez and many other disgraced athletes. However, unlike the others, Maria immediately owned and faced the challenge to her reputation, her tennis career and her public legacy.

No denials came from Maria. She didn’t blame the sport’s federation, or her doctors, or the tests, or her coaches and staff. She handled the news of the failed test with skill and grace.

We all know the story. A drug she had taken for 10 years suddenly was unapproved by the Food and Drug Administration. The tennis governing board placed this drug on the list of banned substances as of January 1. Maria failed to reacquaint herself with the list.

Maria’s response should be viewed as a public relations lesson for other athletes and for any of us who might need to manage an internal or public crises for our business. Rather than deny or stonewall, we should seriously consider the identical pro-active steps taken by Maria–she got out in front of the story, she blamed only herself for the mistake and she openly addressed questions.

Maria’s reputation was bruised but not permanently damaged. The outcome was far less harmful than if she had waited for the news to leak and then responded with a terse statement issued through her representatives.

At her news conference, Maria took full responsibility for the mistake and for her choice of the medications that enter her body. She apologized for disappointing her fans and the sport.

Coming out of this possible career-ending circumstance, Maria’s return to the court remains in jeopardy. She did loose several major sponsorships. But, her personal reputation, based on her immediate action, remained solid. She stated that she felt her decision to speak publically and quickly was the correct response, “because throughout my long career I’ve been honest about many things.”

Maria handled this crises moment perfectly, really as best as it could be handled considering the circumstances. We all need to learn a lesson from Maria—get out in front of any crisis and handle each one with integrity.

-Jim

Good Education Leads To Super Bowl Ring
Apr 02, 2016Posted by james

Two days. That’s how long it took for Samson Brown to fully comprehend that he was part of the Super Bowl Champion Denver Broncos. He realized the accomplishment during the celebratory parade.

Samson just completed his first season with the Broncos. As the assistant defensive backs coach, it was his defense that held the NFL’s top scoring offense and league Most Valuable Player Cam Newton to just one touchdown.

The coach, now 36, got his start as a player in The Bronx. He played football all four years at Cardinal Spellman High School. He then led UAlbany, where he was a four-time All-Northeast Conference free safety, to the 2002 conference championship.

When his playing days were done, Samson became a coach. He began as a defensive backs coach at Siena College. He then coached defensive backs and wide receivers for Rensselaer Polytechnic Institute. He spent the 2006 season working with tight ends at Hofstra University before returning to UAlbany for three seasons to coach outside linebackers, tight ends and corners.

The next Xs and Os move for Samson was to the NFL. He interned with the Green Bay Packers. Before joining Denver, he coached a couple of seasons with the New York Jets and a couple more with the Buffalo Bills.

Samson is not just about football. He was an honor student in high school. The importance of academics was instilled in him at an early age by his mother, who is a retired professor. She taught him that education is the first key to success, that it opened doors and provide him with the opportunity to attend a good college.

Since his teenage days, that education foundation has opened many doors for Samson. Besides his football success, he also has married well. His wife is a doctor.

His wife and mom experienced the Super Bowl with Samson. When it was done, mom made sure that everyone knew that her son truly earned everything that he has received on and off the field. He soon will have a Super Bowl ring to show to everyone.

- Jim